INSTRUCCIONES PARA CONFIGURAR SU SERVICIO FONOPLUS

PLAN FONOTEL- PLUS

XTEN SOFTPHONE CONFIGURATION

Following are the steps required for configuring the Xten Softphone application, so it may operate with our VoIP phone service.

Note 1: Our VoIP Service does not endorse nor provide support for the Xten softphone application.
Note 2: Your internet connection type (i.e.: cable modem, wireless) and the headset you use has a big impact on the quality of your phone experience.
Note 3: If you are also using an (IAD) with our service, as long as you leave your IAD connected to an outlet and internet access device (IAD) also to your broadband network, you can run the Xten softphone application consequentially. So, you do not need to unplug the IAD and delete its registration in the phone portal. However, if you exit the softphone application, you will need to log into your phone portal and delete the registration for the softphone. If that is not performed inbound calls to your number will fail, since our system will not know where to send the calls.

Configuration/Setup Steps
Click on the "Menu" button off the main screen for the Xten application (see where arrow is pointing below).

1. Right click on the display area and select "SIP Account Settings." On the menu shown below.

2. Select the only option for an account (will stay in light blue color), then click on the properties button.

3. Input these values:
a. Display Name: Your Name
b. Username: Your Phone Number
c. Password: Your Password
d. Authorization User Name: Your Phone Number
e. Domain: sipcust.myipservice.com
f. Domain Proxy: select target domain.
g. Press Apply
h. Press OK

4. You should be all set now to make and receive calls on your softphone. Please note that your internet connection type (ie: cable modem, wireless) and the headset quality you use has a big impact on the quality of your phone experience.